Privacy
Internet Privacy PolicyThe Oakley O Matter website privacy and security measures are designed with deep bunker security in mind, so any personal information that you provide to the Oakley O Matter website is used for the purpose of receiving Oakley related communications, market research and personalizing and enhancing your web experience with the Oakley O Matter website, and for no other purpose. The Oakley O Matter website specific privacy policies are outlined below.
How We Collect the Information
There are many ways that Oakley obtains information from you: (1) via signup on the Oakley O Matter website; (2) from an on-line or telephone purchase; (3) from navigational information about where visitors go on our website; (4) when you enter an Oakley O Matter website sweepstakes/giveaway; (5) anytime you submit a business reply, product, or warranty card; (6) when you sign up at an Oakley Store; (7) upon contacting customer service to request Oakley O Matter related communications; (8) upon signing up at an event.
The Information We Collect
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth, sports of interest, shopping preference, product interest. Of course we will need your credit card information for any online purchases.
How We Use the Information
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
To administer a contest, promotion, survey, market research, focus group or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of Oakley.
To analyze visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
The information obtained from registration on-line is utilized to improve your web experience with the Oakley O Matter website and to opt-in to receive occasional e-mails, which provide you with the latest and greatest information regarding Oakley and its products.
The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
Oakley will never sell any information about you to anyone. “Cookies” are used by Oakley only to allow you to use the Oakley O Matter website in the most efficient manner
Cookies
A cookie is a small removable data file that is stored by our web browser on our computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:
Recognize you when you return to our website
Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings.
We also work with other companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website and your interaction with our communications, including advertising.
Oakley will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. Oakley has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what Oakley O Matter is offering. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire. IF YOU CHOOSE NOT TO RECEIVE EMAILS (INCLUDING BUT NOT LIMITED TO EMAILS REGARDING UPDATES, NOTIFICATIONS, NEWSLETTERS, AND NEW PRODUCT INFORMATION) FROM OAKLEY YOU WILL NOT BE PERMITTED TO USE THE OAKLEY O MATTER WEBSITE. RECEIVING EMAILS FROM OAKLEY IS A MANDATORY CONDITION TO USING THE OAKLEY O MATTER WEBSITE.
Direct Mail
If you would like to update your mailing information or want your name and address removed from Oakley’s direct mailing list you can give us a call at 1-800-403-7449 6am-6pm PST M-F and 7am-4pm PST on Saturdays.
Children’s Privacy
If you are under 14, you should surf the Oakley O Matter website only with involvement of a parent or guardian. Although Oakley does not specifically direct its web site, catalogs or e-mails to children, Oakley strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, Oakley asks that anyone under 14 years of age not attempt to register with the Oakley O Matter website or otherwise provide Oakley with any personal information without the consent of a parent or legal guardian.
Access to Your Personal Information
Oakley will provide you with access to the personal information you provided to the Oakley O Matter website by allowing you to view, update or correct your information. In order to protect your privacy, Oakley takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. Oakley will accomplish this through the use of passwords and personal data.
Security
The Oakley O Matter website’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
Opt Out / Unsubscribe
You may request to stop receiving communications from Oakley at anytime. You can choose to cancel e-mails only, snail mail only or both by calling our customer service department at 1-800-403-7449 6am-6pm PST M-F and 7am-4pm PST on Saturdays.
You may still receive catalogs or emails from Oakley for several weeks after your request is received. IF YOU CHOOSE NOT TO RECEIVE EMAILS (INCLUDING BUT NOT LIMITED TO EMAILS REGARDING UPDATES, NOTIFICATIONS, NEWSLETTERS, AND NEW PRODUCT INFORMATION) FROM OAKLEY YOU WILL NOT BE PERMITTED TO USE THE OAKLEY O MATTER WEBSITE. RECEIVING EMAILS FROM OAKLEY IS A MANDATORY CONDITION TO USING THE OAKLEY O MATTER WEBSITE.
Updates to Privacy Information
Please review the site periodically to see any updates to the information provided here. This privacy policy was last updated on April 28, 2009.